For a first job experience after studies, consider applying for the Afrizan People Intelligence Graduate Learnership Programme, Soutrivier, Cape Town. Experience opportunity of 12 months includes Customer Service and Business Process Outsourcing, with an emphasis on contact centre experience.
The monthly pay advertised is around R5000 to R7000, however I came across a listing stating around R5000 to R6500, so best to get clarification before accepting any offer from the employer.
Applicants who possess a completed diploma or degree, strong communication skills, experience working with customers, and are flexible and adaptable to rotational shifts are welcomed to submit an application.
Afrizan Graduate Learnership Summary Table
Programme detail Information
Company Afrizan People Intelligence (Pty) Ltd
Programme Graduate Learnership Programme
Industry Business Process Outsourcing (BPO)
Location Soutrivier, Cape Town, Western Cape
Duration 12 months
Advertised monthly remuneration R5000-R7000
Alternative reported range R5000-R6500
Minimum qualification Completed diploma or degree
Work arrangement In person
Positions available Shift hours Rotations 07:00 – 23:00
Application deadline Not specified in the current ad
Application status Confirm with the employer
Listed below is the description of the vacancy and are described as a graduate learnership, no definite 2027 intake is provided so be sure to check if the vacancy is still open.
What is the Afrizan Graduate Learnership?
The graduate learnership is providing you the experience into Business Process Outsourcing and they specialize in customer service and contact centre.
Business process outsourcing (BPO) Companies that offer business processes to other organizations – in the case of a contact centre, this could be talking to customers, looking after their needs and following processes.
This experience is good for those going into work as it offers opportunity and exposure to develop transferable skills such as team work and communication. The with the vacancy mentions 12 months of training and experience but does not state what qualification is given or whether it is accredited.
Minimum Requirements
The vacancy description specifies the following requirements:
– Completed diploma or degree
– Clear credit record
– Ability to communicate effectively in written and spoken English.
– Good interpersonal skills
– Positive attitude and willingness to learn
– Working in a hectic customer service setting.
– Willingness to work rotational shifts
It states that it is needed to have a completed diploma. Check if there are any additional specifications about the field of study.
You have not indicated an age limit, minimum academic average or previous work experience and must not assume these will be applicable unless stated by the employer.
Who Should Apply?
The graduate learnership is well-suited to those who:
– Have a completed diploma or degree
– Interest in gaining employment experience following graduation
– Can communicate confidently in English
– Have a cheerful disposition and enjoy working with the public
– Can work successfully as part of a team
– Are prepared to learn new processes
– Can work rotational shifts
Since the vacancy is located at Soutrivier Cape Town, the applicant must also look into transport considerations and establish if they are able to get to work frequently.
What Does the Programme Offer?
### 12 months of workplace experience
Training will prepare candidates to work in the customer service environment and a contact centre.
### Structured training
The graduate learnership is a study and practical training job, and prospective applicants are advised to request more information regarding curriculum and qualification.
### Professional development
Participants will gain transferable skills like communication skills, work as a team, problem-solving skills and people skills.
### Exposure to the BPO industry
The learnership will give graduates exposure to the Business Process Outsourcing industry and provide them with the skills they need to pursue employment opportunities.
The vacancy description does not constitute a promise of ongoing employment after the learnership and candidates should inquire whether the company has permanent positions available and what the terms of the offer are.
How Much Does the Afrizan Learnership Pay?
One ad states a monthly salary of R5000 to R7000, with another stating R5000 to R6500.
Given the figures are different, the current amount needs to be confirmed with Afrizan.
Candidates should ask the following questions of potential employers before accepting an offer:
– What is the amount of the monthly stipend or salary?
– Is the figure a stipend or salary?
– Are there any deductions?
– How and when will payments be made?
– Are there additional benefits on offer?
The listing does not confirm transport, accomodation, medical aid or any other benefits.
Understanding the Rotational Shifts
The vacancy inquires whether the candidate has the ability to rotate shifts from 07:00 to 23:00.
This implies that the hours will be set by the employer, and while the vacancy description doesn’t give a length of shifts or specify whether the job involves working weekends, it also mentions nothing about how employees will get home if they work the late shift.
For those who are considering the opportunity before accepting the offer, those who are interested should inquire about the start and finish time of shifts, how far in advance rosters are released, whether you will be asked to work on weekends, and what sort of transportation options are available after late shifts.
How to Apply for the Afrizan Graduate Learnership
Additional vacancy details and closing date are not verified in this announcement.
Those interested should first visit the official website:
2.) The vacancy can be found at Indeed South Africa as well on which the Graduate Learnership Programme is posted.
Those interested should follow these steps:
1. Check whether the vacancy is still available on the official website.
2. Review the vacancy description and confirm that they meet the requirements
3. Prepare a CV that specifies the completed qualification
4. Emphasise communication, customer service, team-working or other relevant skills
5. Submit an application through the specified application method
6. Retain a copy of the application and confirmation
The form to apply call to action on website implies the general contact form may not be monitored and candidates should follow employer instructions to apply.
Tips for Applicants
Candidates who intend applying for the graduate learnership should follow the guidelines below:
– Build up a CV displaying any previous work, volunteer or practical experience.
– Stress the importance of communication skills, which is an essential requirement of a customer service position.
– Develop responses to interview questions, like “how would you deal with a difficult customer” or “how would you deal with a lot of work”
– Check that they are willing to work shifts before confirming working hours.
– Keep personal information safe and only fill out online applications from reliable sites
– Be cautious of people asking for advance payments
Frequently Asked Questions
Is the Afrizan Graduate Learnership open for 2027?
The available vacancy listings describe a 12-month graduate learnership but do not confirm a separate 2027 intake. Contact the employer or check its current vacancies for confirmation.
How long does the programme last?
The advertised programme lasts 12 months.
What qualification is required?
The published listing specifies a completed diploma or degree. Applicants should confirm whether particular study fields are preferred or required.
How much does the programme pay?
One listing states R5,000–R7,000 per month, while another reports R5,000–R6,500. The applicable amount should be confirmed with the employer.
Where is the learnership based?
The listed location is Soutrivier, Cape Town, Western Cape. The role is described as in-person work.
What is the closing date?
A closing date has not been specified in the available vacancy information. Check the current listing before applying.
Where can I apply?
Visit Afrizan’s official website and look for its current vacancies. You can also review the Indeed vacancy listing.
Sources and Verification
This article draws on the supplied vacancy description and published job listings.
- Afrizan People Intelligence — Official website
- Indeed South Africa — Afrizan vacancies
- Glassdoor — Graduate Learnership Programme
The programme duration, location and minimum requirements reflect the available vacancy descriptions. The remuneration ranges differ between listings, and the current intake status, closing date and direct application method require confirmation.
Editorial Note
This article provides information to help graduates understand the advertised opportunity. It is not an offer of employment and does not guarantee selection, remuneration or permanent employment after completion.
Applicants should verify important details directly with the employer before submitting personal documents or making financial commitments.
Corrections and Updates
If the employer confirms a revised remuneration range, a new closing date, updated eligibility requirements or other material changes, this article may be updated using reliable information.
Readers who identify an error can contact the website’s editorial team through its official contact page. Please include the article title, the information requiring correction and a link to supporting evidence where possible. Reported issues will be reviewed and corrections made where appropriate.
