If you’ve got Grade 11 or higher and you’re out of work, Concentrix has a learnership in Cape Town worth a look. It pays an advertised R5,500 a month, and while you’re earning that, you’re picking up real experience on the job.
The whole thing is built for people trying to break into customer service and the business process outsourcing (BPO) world. You get proper training alongside time in an actual workplace, and from what’s been supplied, you don’t need any past work experience to apply. For a first-timer, that’s the bit that counts.
Just know this going in: the information supplied doesn’t give a closing date or say how long the programme runs. Sort those out with Concentrix before you build any plans around it.
At a glance
| Opportunity | Details |
|---|---|
| Employer | Concentrix |
| Programme | Learnership |
| Industry | Business Process Outsourcing (BPO) |
| Location | Cape Town, Western Cape |
| Stipend | R5,500 per month |
| Minimum education | Grade 11 or higher |
| Experience | None required |
| Target applicants | Unemployed |
| Application method | |
| Closing date | Not stated |
| Duration | Not stated |
What you’d actually be doing
The point is to mix training with time in a real workplace, so you walk away with skills that matter in customer service and contact-centre work. Think talking to customers, dealing with enquiries, communicating properly at work, sorting out problems, and learning your way around business systems.
And if you’ve never held a job before, that workplace side is where the real value sits. It’s where you get a proper feel for how things run day to day.
The stipend, for what it is
Successful learners are advertised as getting R5,500 a month while on the programme. Don’t mistake it for a salary, though. A stipend is an allowance for taking part in the training, nothing more. Check the terms too — how long they’ll pay it, and what they expect from you on attendance and the programme itself.
Who can apply
You’ll want to be:
- A South African citizen
- Done with Grade 11 or higher
- Genuinely interested in customer service and business operations
- A decent communicator
- Up for taking part in training and workplace activities
No prior work experience is needed, going by the supplied information. It’s aimed squarely at unemployed young people after that first foot in the door.
Skills you’ll come away with
On the customer side, you’re looking at things like talking to customers, handling enquiries, phone etiquette, dealing with complaints and managing customer relationships. More broadly, it touches computer literacy, professional communication, teamwork, time management, problem-solving, business etiquette and workplace ethics. None of that is locked to this one job either — those skills travel with you to the next entry-level role you go for.
What to have ready
- An updated CV
- A certified copy of your South African ID
- Your Grade 11 or Grade 12 results or certificate
- Any extra qualifications, if you have them
Check your phone number and email on the CV while you’re at it. Get those wrong and they simply can’t reach you.
How to apply
Email your application to simfisile.shongwe@concentrix.com with an updated CV attached, and lay your education details out clearly. Put a clear subject line naming the learnership, and read it all back before you send. Then keep half an eye on the email address and number you gave, because that’s how Concentrix will come back to you if you’re through to the next stage. Have a bit more information or paperwork on standby in case they ask.
Where it can take you
The customer service and contact-centre experience opens up entry-level work in areas like client services, sales support, admin and customer experience. But finishing the learnership won’t hand you a permanent job — anything after the programme comes down to what’s going, how you did, and what Concentrix needs at the time.
The location
It’s on-site in Cape Town, Western Cape. So weigh up the practical side first — how you’ll get there, and where you’ll stay if you’re travelling in from somewhere further out.
One caution
Nobody can guarantee you a place, so don’t pay anyone who says they can. Real learnerships pay you a stipend; they don’t charge you to join. If someone’s after money to “secure” your spot, that’s your cue to walk away — apply through the official email and nothing else.
Source: Based on the vacancy information supplied for the Concentrix Learnership 2026. Details such as the stipend, location, minimum education requirement and application email have been kept only where provided. Information not supplied — including a closing date and programme duration — has not been invented.
Editorial policy: We aim to publish employment and education opportunities in a clear, useful format. We keep confirmed vacancy information separate from general career guidance and don’t dress up possible outcomes as guarantees. Readers are encouraged to verify important recruitment details with the employer before handing over personal documents.
Corrections policy: If a factual error is identified, we review it against the available source information and correct the affected section. Where important details change, the article is updated to reflect the latest verified information.
Disclaimer: This article is for informational purposes and doesn’t guarantee employment, selection or payment of a stipend. Verify the current vacancy status, recruitment requirements and programme conditions with Concentrix before applying, and never pay a third party for a promised job or learnership placement.
